Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other outcomes that cannot be controlled by a player. Previous wins or losses do not change the odds of a future result. A successful result should be viewed as good fortune, while losses should be expected as part of gambling.

Before you play, decide how much time and money you are comfortable spending. Only use money that is available after essential costs such as rent, food, bills, transport and other financial commitments have been covered. A gambling budget should be separate from money needed for everyday living, savings, debt repayments or emergencies.

• Treat gambling as paid entertainment rather than a source of income.
• Set a budget before you start and do not increase it during a session.
• Decide how long you will play and take regular breaks.
• Keep track of your deposits, bets and overall spending.
• Avoid gambling when you are upset, stressed, tired, angry or under the influence of alcohol or other substances.
• Never gamble with borrowed money or money intended for essential expenses.
• Do not chase losses by increasing your bets or playing for longer.
• Remember that you can stop at any time, whether you are winning or losing.

If gambling is causing worry, conflict or financial pressure, stopping and seeking support is a positive step. You do not need to wait until a problem becomes serious before reviewing your habits or asking for help.

Tools to help you stay in control

Planning limits in advance can make it easier to keep gambling within a level that feels safe and affordable. Where available for your account or location, use the responsible gaming features provided on the site. These may include deposit limits, loss limits, wagering limits, session reminders, time-outs and self-exclusion options.

Set financial limits

A deposit limit can restrict the amount added to your account over a selected period. A loss or wagering limit can help you manage how much you are prepared to risk. Choose limits based on your personal circumstances, not on the amount you hope to win. A limit is most useful when it is set before you begin playing and is not treated as a target to spend.

Use time reminders and breaks

Online gambling can make time pass quickly. Session reminders and planned breaks can help you review how long you have been playing and how much you have spent. Step away from the screen, check your budget and consider whether continuing is still a sensible choice. If you find it difficult to stop after a reminder, a time-out or self-exclusion may be more appropriate.

Take a time-out or self-exclude

A time-out can provide a short break from gambling. Self-exclusion is a stronger option for people who want to prevent access for a longer period or do not feel able to control their gambling. The available process, duration and account effects can vary, so read the information provided before confirming a request. If you choose self-exclusion, do not attempt to open or use another account to continue gambling.

Responsible gaming settings are designed to support your decisions, but they are not a substitute for professional advice. If a limit no longer feels suitable, or if you are repeatedly trying to change or bypass your limits, stop gambling and seek support.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It can develop gradually, and a person may not notice the change at first. Paying attention to your behaviour and the concerns raised by people close to you can help you act early.

• Spending more money or time gambling than you planned.
• Trying to win back money that has been lost.
• Increasing bet sizes to get the same excitement or to recover losses.
• Feeling restless, irritable or anxious when trying to cut down or stop.
• Thinking about gambling frequently or finding it difficult to focus on other activities.
• Hiding gambling activity, deposits, losses or account statements from family or friends.
• Borrowing money, selling belongings or missing bills because of gambling.
• Using gambling to escape sadness, stress, loneliness or other difficult emotions.
• Arguing with family, friends or colleagues about gambling.
• Missing work, study, appointments or social activities because of gambling.
• Continuing to gamble even when it is causing financial, personal or emotional problems.
• Feeling regret, shame or distress after gambling but returning to play soon afterwards.

One sign does not automatically mean that someone has a gambling disorder, but it is a reason to pause and review what is happening. Consider taking a break, using a restriction or self-exclusion tool, speaking with someone you trust and contacting a qualified support service.

A simple self-check

Ask yourself whether gambling remains within your planned budget, whether you can stop when you intend to and whether you would feel comfortable telling someone close to you about your activity. If the answer to any of these questions is no, take it seriously. Stop for the moment and consider getting independent advice before gambling again.

Getting help and support

You do not have to manage gambling concerns alone. Speaking openly with a partner, family member or trusted friend can provide practical support and make it easier to keep a break. A general practitioner, psychologist, counsellor or financial counsellor can also help you understand the causes and effects of gambling harm and plan suitable next steps.

People in Australia can seek confidential information and assistance through Gambling Help Online and gambling support services available in their state or territory. These services can provide guidance about reducing or stopping gambling, managing financial concerns, supporting a family member and finding appropriate counselling. If you prefer, ask a health professional or community organisation to help you locate a suitable service.

If gambling has contributed to debt or financial pressure, consider speaking with a qualified financial counsellor before taking out further credit or making decisions about repayments. Avoid trying to solve gambling losses by borrowing more money, gambling again or accepting financial help on the condition that you continue to play.

If you are supporting someone else

Gambling harm can affect partners, relatives, friends and other people in the household. Choose a calm time to raise your concerns, focus on specific behaviour and explain how it affects you. Avoid arguments about individual wins or losses and do not take responsibility for controlling another adult's gambling. Encourage the person to use available limits and seek professional support, while also looking after your own financial and emotional wellbeing.

If you or someone else is in immediate danger, experiencing a mental health crisis or thinking about self-harm, contact emergency services or an urgent crisis support service in Australia. Gambling support services can assist with gambling concerns, but an immediate safety risk requires urgent help.

Keeping gambling safe

Cadoola Casino is intended for adults who meet the applicable legal requirements for online gambling in Australia. Gambling should never be available to children or young people. Do not share your account, login details, payment method or device access with anyone else, and take reasonable steps to prevent minors from accessing gambling sites.

• Keep your account credentials private and use a secure password.
• Log out after playing, particularly when using a shared device.
• Use parental controls or device restrictions where appropriate.
• Check your account activity and payment records regularly.
• Contact the site's support team through the available channels if you notice unusual activity.
• Read the applicable terms and responsible gaming information before using an account.

Responsible gambling is an ongoing choice. Review your budget regularly, take breaks and be honest with yourself about the effect gambling has on your life. If it is no longer enjoyable, affordable or within your control, stop playing and seek support.